Telephone: 0330 0948 424

Website Privacy Policy

We are fully GDPR compliant.

Website Privacy Policy

Offering assurance data is stored and protected appropriately.  Our ICO registration number is Z8880360.

Privacy Notice

This privacy notice tells you how Simply Learning Limited (“we”, “us”, “our”) collects, uses, stores, and protects your personal data.

We are committed to ensuring your privacy is protected and that we comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

Company details

Simply Learning Limited
Company number: 4561629
Registered office: Quay Corner Training Centre, Church Bank, Jarrow, NE32 3HH

We are the data controller for the personal data we process.

What personal data is

Personal data means any information that can identify you directly or indirectly, such as:

  • Name, address, email, telephone number
  • Date of birth
  • Training records and qualifications
  • Assessment and progression information
  • Payment information (processed securely via third parties)
  • IP address and online identifiers

How we collect your data

We may collect personal data when you:

  • Enrol on a course or qualification
  • Contact us by phone, email, or website
  • Complete forms or learner registration documents
  • Use our website
  • Apply for a job with us
  • Are referred to us by an employer, funding body, or partner organisation
  • Engage with our support or complaints processes

Lawful bases we rely on

We only process your personal data where we have a lawful basis:

  1. Contract

We process data to deliver training, qualifications, enrolment, certification, and related services.

  1. Legal obligation

We process data to comply with legal and regulatory requirements, including:

  • Ofqual and awarding organisation rules
  • Funding body requirements
  • HMRC and tax law
  • Safeguarding obligations
  • Audit and compliance requirements
  1. Legitimate interests

We may process data to:

  • Improve our services and quality assurance
  • Manage business operations
  • Maintain training standards
  • Communicate with employers and partners (where appropriate)

We always balance this against your rights and interests.

  1. Consent

We rely on consent for:

  • Marketing communications
  • Optional cookies
  • Non-essential communications

You may withdraw consent at any time.

How we use your personal data

We use your data to:

  • Deliver training, assessment, and qualifications
  • Maintain learner records and certification evidence
  • Communicate with learners, employers, and stakeholders
  • Manage compliance with awarding bodies and regulators
  • Process payments securely via third-party providers
  • Support quality assurance (IQA/EQA processes)
  • Handle enquiries, complaints, and feedback
  • Improve our services and systems
  • Meet safeguarding and duty of care responsibilities

Sharing your data

We may share your data where necessary with:

  • Awarding organisations and regulators
  • Employers, subcontractors, or funding bodies (where applicable)
  • Internal quality assurance and external quality assurance teams
  • IT, CRM, and cloud service providers
  • Payment processors
  • Legal, regulatory, or safeguarding authorities where required by law

All third parties are contractually required to protect your data.

International transfers

Where data is processed outside the UK, we ensure it is protected using approved safeguards such as:

  • UK adequacy regulations
  • Standard Contractual Clauses (SCCs)
  • UK GDPR-compliant transfer mechanisms

Data retention

We retain personal data only for as long as necessary:

  • Learner and training records: typically 3–6 years or longer where required by awarding bodies
  • Safeguarding-related records: in line with statutory requirements
  • Employment records: up to 6 years after employment ends
  • Job applications: up to 3 years unless otherwise requested and legally permissible
  • Financial records: at least 6 years under tax law

After retention periods expire, data is securely deleted or anonymised.

Your data protection rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (where applicable)
  • Restrict or object to processing
  • Data portability (where applicable)
  • Withdraw consent at any time

To exercise your rights, contact:
info@simply-learning.co.uk

Security of your data

We use appropriate technical and organisational measures including:

  • Secure servers and encrypted systems (SSL/TLS)
  • Role-based access controls
  • Staff confidentiality agreements and training
  • Regular compliance and quality assurance checks

Cookies and website tracking

We use cookies in line with PECR and UK GDPR.

Cookies may be used to:

  • Enable core website functionality
  • Analyse website performance
  • Improve user experience
  • Support optional marketing (with consent)

You can control cookies through your browser settings or our cookie consent tool.

Marketing

We will only send marketing communications where:

  • You have given consent, or
  • We have a legitimate business relationship where permitted

You can opt out at any time using unsubscribe links or by contacting us.

Complaints

If you are unhappy with how we use your data, please contact:
info@simply-learning.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO):
https://ico.org.uk/concerns/

Children and vulnerable learners

We do not knowingly market to children.

Where learners under 18 are enrolled:

  • Data is processed with appropriate consent and safeguarding controls
  • We follow safeguarding and education sector best practice

Automated decision-making

We do not use automated decision making or profiling that has legal or significant effects on individuals.

Changes to this privacy notice

We may update this privacy notice periodically. The latest version will always be available on our website.

Contact us

If you have any questions about this privacy notice or your personal data, contact:

Simply Learning Limited
Email: info@simply-learning.co.uk

Updated 10/04/2026

 

 

 

Enquiry Form
Testimonials

I have had the pleasure of working alongside Simply Learning for several years, and I can confidently say that their services and courses are second to none. The team consistently demonstrates professionalism and friendliness, always going above and beyond to assist me in finding the best way forward. Their dedication to excellence and customer care is truly commendable. I would highly recommend Simply Learning to anyone seeking top-quality learning and support.

Specialist Contractor

Simply learning have taken the baton from expedient and handled the changeover impeccably, staff (Emma Leese) the usual courteous manner dealt with our requests on past and future training for employees that fits the business in a timely manner.

Construction Company

Having people who care about your business as much as you do is a rare thing. Simply Learning will go the extra step to ensure your staff are competently trained and able to stay safe whilst carrying out their role. I have worked with the Company for 9 years and will continue to use their service.

Civils Plant Company

Emma Leese’s knowledge on training around the Northeast is proven to be second to none, she is my first point of call when looking for training I have no clue about and can always point me in the right direction. We have been working alongside Emma for many years now and nothing is ever too much, and she is always there for any advice required. The courses the lads have attended with simply learning have been outstanding and they always have plenty of praise to give at the end. Well done and keep up the great work as one of the best training providers in the Northeast!

Engineering Company

Exceptional customer experience, every time and there has been many! Emma and the Simply Learning team have been a great support to us and our Health and Safety training needs over the years and myself and the team cannot recommend enough! Some may say proof is in the pudding, so try that pudding for a stress-free training experience you and your business will not regret

Utility Company

I am writing to express our whole-hearted gratitude for the hospitality your Company provided on the recent High Risk Confined Space and Rescue course.  The professionalism and patience shown from the initial interest to final booking was very much appreciated.  The extra time put in was certainly worthwhile and hopefully provided the foundations for a continual business association.  It was a privilege for our team to work with such a dedicated civilian company who tailored the course to suit our needs. Such service and rapport builds great working relationships, I will certainly be recommending for any similar training requirements through my Chain of Command.

Military

I recently attended an Asbestos Awareness course ran by Phil  and I must say it exceeded my expectations.  I learned a great deal about ACM's, its history, and how to manage it etc.  Having been in the USA for 8 years it was great to come back and see huge progress in this area.  I will be recommending this course delivery to all of my team.

Electrical Company

The Confined Space course that myself and my colleagues attended at your training centre was very well received by all, we found it well delivered and the practical sessions were especially pertinent to our future operational duties. During the course the trainer took the time to review the method and risk assessments I had written for the job we were soon to start. On our first entry into a real life confined space all the training delivered came into play all too soon as we had a real life emergency evacuation. We realised from that point on the value of good training.

Compliance Business

The feeling from the workforce has been expressed on a number of occasions commenting upon the high quality of the training not to mention the skill and expertise of the various trainers they have had the pleasure of working under. I have always found your staff friendly, professional and very flexible to to our requirements and would not hesitate in recommending your training centre to others. The facilities for Confined Spaces training are second to none and as a result have left lasting impressions upon our manual employees, bringing instantly to them for the need for strict safety procedures and techniques. Your training staff are very accommodating and able to tailor the training to meet specific service requirements. I look forward to our continued training partnership for many years to come.

Local Council

I have dealt with the company for many years during which time they have provided us with an excellent service in the areas of Health and Safety and Plant Training. The trainers are well qualified, the centre is accredited and they offer guidance and support before and after the training event. Being familiar with our work and our premises and having built up a partnership over time, the company are the perfect training provider for us. Their training expertise is well documented and reliable. I can confidently recommend as a solid and reliable supplier, and experts in their field.

Ship Repair & Conversion Specialists

Claire and all her team, in particular Maria, made our annual training event a success. Delivering 15 different courses , over 2 weeks for 21 staff is a huge task. No request was too difficult and all our training aims and objectives for this year were met. The feedback from our staff has been all positive. This has been the fourth successful year of training and we intend to carry on using their services in the future. Many thanks for making the very complicated training programme a success.

Engineering Company

We have been using the company for over 5 years now.; initially they delivered Over Head Crane Training and Abrasive Wheels. We found their office staff very knowledgeable and helpful when deciding which training courses would best suit our needs and requirements. They are always able to deliver on-site training and often at short notice. Their trainers are very competent in their field and this is reflected in the standard of output by the workforce. Since then we have arranged numerous other training courses including Train the Trainer which has been valuable to our business needs. I would have no hesitation when recommending them to an organisation looking for a solid, all round training provider.

Offshore Company

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